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Ticket Delivery and Collection Policy

Ticket Delivery and Collection Policy for Philippines


Ticket Delivery and Collection Policy


i.         Platinumlist issues purchased Tickets electronically as PDF files.  It is the Customer’s responsibility to a) provide Platinumlist with a working, correct email address for Ticket delivery, and b) to check their Inbox for the email containing the PDF of the Ticket. This PDF can be printed by the Customer and used as an entry Ticket.


ii.       In some countries it is possible to request delivery of the Ticket as a URL link delivered via SMS to the Customer’s smartphone for a small additional fee.  This service is not currently available in the Republic of the Philippines.


iii.      For a limited number of Events, the electronic PDF Ticket issued by Platinumlist via email needs to be exchanged for a printed ticket issued by the Promoter. Collection booths for exchanging Tickets in such circumstances are usually situated close to the Event entrance.  In such cases the Promoter or Platinumlist will request the Customer to provide the items listed below to exchange the electronically issued Platinumlist Ticket for the printed ticket:


a.       A printed copy of the Platinumlist electronic Ticket or the Ticket number (mandatory in all cases)


b.      One of the following forms of identification (original not a copy required)


                                                               i.      Valid photo identification document issued by a government organisation such as a driving license


                                                             ii.      Valid National Identity Card


                                                            iii.      Valid Passport


iv.     Electronic Tickets purchased can be printed at any time from the “My Calendar” section of the Website provided the Customer has logged into their account.


 

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Ticket Delivery and Collection Policy

Ticket Delivery and Collection Policy for Philippines


Ticket Delivery and Collection Policy


i.         Platinumlist issues purchased Tickets electronically as PDF files.  It is the Customer’s responsibility to a) provide Platinumlist with a working, correct email address for Ticket delivery, and b) to check their Inbox for the email containing the PDF of the Ticket. This PDF can be printed by the Customer and used as an entry Ticket.


ii.       In some countries it is possible to request delivery of the Ticket as a URL link delivered via SMS to the Customer’s smartphone for a small additional fee.  This service is not currently available in the Republic of the Philippines.


iii.      For a limited number of Events, the electronic PDF Ticket issued by Platinumlist via email needs to be exchanged for a printed ticket issued by the Promoter. Collection booths for exchanging Tickets in such circumstances are usually situated close to the Event entrance.  In such cases the Promoter or Platinumlist will request the Customer to provide the items listed below to exchange the electronically issued Platinumlist Ticket for the printed ticket:


a.       A printed copy of the Platinumlist electronic Ticket or the Ticket number (mandatory in all cases)


b.      One of the following forms of identification (original not a copy required)


                                                               i.      Valid photo identification document issued by a government organisation such as a driving license


                                                             ii.      Valid National Identity Card


                                                            iii.      Valid Passport


iv.     Electronic Tickets purchased can be printed at any time from the “My Calendar” section of the Website provided the Customer has logged into their account.